Super-complaint launches over systemic failings to police image-based abuse

Today (7 October 2026), #NotYourPorn, Centre for Women’s Justice and Leigh Day submitted a police super-complaint into systemic failings in the investigation of image-based abuse.

Our super-complaint draws together testimony from over 100 survivors(1), police data from forces across England and Wales, input from frontline organisations working with survivors of image-based abuse, and academic research, to demonstrate that the current policing response to image-based abuse is failing survivors.

Image-based abuse is the taking, sharing, or creating of intimate content without the survivor’s consent, or threatening to do so. With rapid AI innovation helping abusers find new ways to create and disseminate material, image-based abuse is a serious and growing threat, especially for women and girls, who make up 98.9% of reported images(2). Image-based abuse has become a “national emergency”(3)  – referrals to the Revenge Porn Helpline increased by over 4,000% from 2015 to 2025(4).  

Despite this explosion of criminal behaviour, our research reveals a consistent pattern of policing failures at every stage of the survivor journey. Survivors reported that image-based abuse was frequently dismissed, misunderstood or not recognised as criminal offending at all. Investigations were delayed or abandoned, evidence was not gathered, communication was poor. Opportunities to protect survivors and prevent ongoing harm were missed. We found that:

  • Across the 39 police forces we considered, the charging rate for image-based abuse offences was just 4.5% in 2025(5). In some police forces it was lower than 1%. Several police forces reported only a single charge under s.66B in the entire year(6).  

  • In some forces, we found that rates have actually decreased since the introduction of new image-based abuse offences in the Online Safety Act 2023(7).

  • Home Office data showed that there were only 569 total charges(8) in 2025/2026 for image-based abuse (for context, the Revenge Porn Helpline received almost 25,000 reports in 2025(9))

  • Of those who responded to our short-form survey, 44% of survivors chose not to report what had happened to them to the police. Of those who did report, 65% described issues with evidence gathering in their case and only 15% reported that the police took steps to remove / takedown their images. Of those who did report, when asked if they would report IBA to the police again, 48% of participants said they would not.  

  • Of our 23 detailed case studies, almost 80% reported issues with evidence gathering including a failure to identify or interview suspects, failure to seize/examine devices, or a poor understanding of online platforms and digital evidence. Many told us they were asked to gather evidence of their own non-consensual content, forced to ask friends or family members to download and screenshot humiliating images due to police inaction. Over 60% reported excessive delays and the same reported issues with poor communication.

  • None of the survivors from our detailed case studies received appropriate signposting.


Survivors told us:

Tamara* said: “It felt like to them, it wasn’t a priority, it wasn’t even a crime.”

Juliet* said: “Police involvement has not alleviated the harm caused by this offence; instead, it has intensified my distress and left me feeling powerless and completely unsupported as a victim.”

Reilly* said: “I had not needed the police my whole life when I did, I did not get any help.”

Our super-complaint reveals a policing response that is fragmented, inconsistent and incapable of meeting the scale of the threat posed by image-based abuse.  

We are calling on police to:

  1. Create a consistent national guidance for the policing of image-based abuse

  2. Make reporting image-based abuse easier

  3. Act more swiftly to investigate cases, including identifying perpetrators and preserving evidence

  4. Protect survivors by applying protective orders and bail conditions wherever needed, and referring survivors to appropriate support services

  5. Conduct more effective investigations, improving their understanding of developing technologies and ability to handle digital evidence

  6. Communicate better with survivors during their investigations

  7. Play their part to increase charging rates for image-based abuse


Elena Michael, #NotYourPorn, Director and co-founder:

“The current police approach to investigating image-based abuse is clearly failing when survivors are left extremely traumatised from the process and unsupported. In many cases, image-based abuse isn’t treated like a crime at all. This is unacceptable. Image-based abuse is a crime so it needs to be not only policed, but policed justly.”

Harriet Bland, Centre for Women’s Justice, Solicitor and Policy Adviser:

“Image-based abuse is a growing problem – and ever-changing with the rapid development of new online platforms and AI tools available to abusers. Without an urgent overhaul of police guidance and training on image-based abuse – which must be regularly updated - and a clear national strategy rolled out across forces, survivors will continue to be let down.”  

Claire Powell, Leigh Day, Associate Solicitor:  

"Survivors have told us how police responses have left them feeling powerless, humiliated, and as if they are somehow to blame for the crimes committed against them. This cannot continue. Our evidence shows that in the absence of proper enforcement, the new laws which campaigners have worked tirelessly to have introduced, do not protect survivors, and perpetrators remain able to act with impunity. Drastic improvements are necessary and our recommendations are targeted at establishing a national standard for policing image-based abuse to ensure all survivors receive proper access to justice."

ENDS

*Pseudonyms have been used to protect survivors’ identities.

Notes:

  • To read the super-complaint, please click here. The executive summary can be read here.

  • 1 - We gathered over 100 accounts from survivors, including 23 in-depth case studies covering 17 police forces across England and Wales and over 100 responses to a wider anonymous survey

  • 2 - Revenge Porn Helpline (RPH), the only dedicated service supporting victims of image-based abuse, estimating that 98.9% of the images reported to it are of women. https://swgfl.org.uk/assets/documents/revenge-porn-helpline-2025.pdf?_=1783065868, page 5

  • 3 - https://www.theguardian.com/society/2026/feb/18/tech-firms-must-remove-revenge-porn-in-48-hours-or-risk-being-blocked-says-starmer

  • 4 - In 2015, RPH received reports of 521 cases. In 2025, it received 24,786 reports. This is an increase of over 4000%. Research by End Violence Against Women Coalition (EVAW) and Refuge, published September 2026, found that 18% of women surveyed had been subject to image-based sexual abuse:

    https://www.endviolenceagainstwomen.org.uk/new-evaw-x-refuge-report-reveals-shocking-scale-of-online-misogyny-and-abuse/  

  • 5 - Charging rate as a percentage of image-based abuse crimes under s66B with a recorded outcome. Requested data under S66B of the SOA 2003, see further pages 6 - 8 of the executive summary attached.

  • 6 - In 2025-2026, in Avon and Somerset there were 136 crimes with recorded outcomes, but just 1 charge (0.7%). In Cleveland, there were 80 recorded outcomes, but only 1 charge (1.3%), and in North Yorkshire there were 59 recorded outcomes but only 1 charge (1.7%).

  • 7 - In three force areas – Derbyshire, Norfolk, and Suffolk - there have been successive decreases in charging rates from 2023 to 2024 and again from 2024 to 2025. An additional nine forces had a lower charging rate in 2025 compared to 2023.

  • 8 - Under s66B of the SOA 2003

  • 9 - See RPH annual report: revenge-porn-helpline-2025.pdf

  • What is a police super-complaint? A police super-complaint is a mechanism to raise issues in policing in England and Wales. It is a formal complaint made by a designated body to address systemic issues in policing that significantly harm the interests of the public rather than a complaint about an individual officer or force. These complaints are submitted to and jointly considered by HMICFRS, as well as the College of Policing and the Independent Office for Police Conduct (IOPC): collectively, the “investigating body”. Police super-complaints are designed to identify and correct harmful patterns or trends in how the police operate.

  • What is the process of a police super-complaint? When a police super-complaint is submitted, the investigating body will decide whether the complaint is eligible for investigation. Once a decision that the police super-complaint is eligible is made the body will investigate all issues raised in it. The investigation may include consulting particular police forces, undertake dip sampling and conducting data research among other things.  This can result in a process of back and forth between those who submitted the complaint and the investigating body. The process can take around two years.

    When the investigation is concluded, the investigating body will publish a report on what they have found and what changes/work they recommend should be as a result by police forces and others impacted by their findings.  It is then expected that bodies affected, such as the NPCC or the Home Office, will report back on the findings they accept and their plans for reform.

  • What is the outcome of a police super-complaint?

    In the super-complaint guidance, it is stated that a police super-complaint can lead to:

    • an inspection by HMICFRS

    • an investigation by IOPC

    • changes to existing policing standards or support materials from the College of Policing

    • a recommendation that another public body is better placed to deal with the issue

    • a recommendation to one or more police forces to change practices or local policies

    • a recommendation to another public body or government department to consider taking action to respond to the super-complaint or a related matter

    • finding the super-complaint needs no action

    • finding the super-complaint is unfounded
       

    It is stressed however, that this is not an exhaustive list and a complaint will be assessed on its individual merits.

  • A note on terminology: We refer throughout to “survivors” and “perpetrators” (rather than victim / suspect) as we choose to emphasise the agency of individuals on both sides. We recognise that IBA is perpetrated across all genders, however our survivor testimony is primarily from women and girls, as they are the focus of the organisations who have prepared this super-complaint.

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